Frequently Asked Questions

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Nothing! Not even a wish! We don't charge for our services, in fact, we are paid through our suppliers so our client services are free of charge!

We work with you every step of the way! From resort research all the way down to the best popcorn stand, our team can guide you each step of the way! We watch for special offers, dining deals and more!

In short, no. Airline policy stipulates that the airlines only communicate with the traveling passengers. In the event a change or cancellation has to happen, we are unable to make these adjustments on your behalf. For the most streamlines process it is best clients book this portion of their trip directly with the airline. 

If your trip was recently booked and not paid in full, there is a chance we can get the reservation converted. If not, your existing trip would have to be cancelled and rebooked through Map and Magic.